FAQ
Frequently Asked Questions
You bet. Call us at (970) 310-6240. Let us know what’s happening and we’ll get to you right away. If you’re a current customer who has regular maintenance service with us, we will make you our top priority, and you’ll automatically jump to the front of the line.
If your system breaks down, your service estimates are free. Scheduled service calls are $105. As you’ll find with all HVAC service providers, unexpected parts or laborious repairs are billed hourly, on top of that service call fee. Discounts are available as part of our customer loyalty program.
Yes. As part of our customer loyalty program, we offer you 10% off your service calls.
Combined, we have more than 30 years of commercial, residential, and custom homebuilding experience. NOCO Energy Solutions has been proudly serving its customers since January 2010.
We are fully licensed and insured, NATE-certified, IGSHPA, EPA, and BPI-certified HVAC professionals. We are also official Carrier dealers and proud partners with Tanner Custom Carpentry. We are Participating Contractors in the Home Efficiency Programs in both The City of Fort Collins and The City of Loveland. We are Select HVAC Contractors with Poudre Valley REA and the Platte River Power Authority. And we are Trade Partners with Xcel Energy.
Great question! There are local, state and federal programs running all the time. We’re happy to talk through the options with you and help you make sense of the details. We’ll also make solid recommendations for what’s going to be cost effective for your home or commercial facility.
Carrier products are covered by a 10-year parts limited warranty. We offer optional labor warranties, as well. Ask us for the details.
Yes, we’ve teamed up with Wells Fargo to offer special financing for our residential HVAC services. Financing is subject to approved credit. Reach out to us for details or visit our financing page to apply today.
Yes, indeed. We offer prescheduled seasonal maintenance programs for homeowners and custom-tailored maintenance plans for our commercial customers, too. As a bonus, you’ll become one of our loyal customers and always receive top priority status when emergencies and lesser issues may arise.